Policies
Booking:
All Video & Photo services require at minimum a 50% deposit and are non-refundable.
After Booking with deposit, Remaining Balance is due before filming or shooting can begin.
Late Fees: $40 for every 30 minutes late. The fee will be added to the remaining balance.
Rescheduling:
No call No shows forfeit any deposit made toward your shoot.
In order to reschedule, balances must be paid in full to receive a reschedule date. If the reschedule date is no longer a good day for you to shoot a re-booking fee of $50 is required to get a new date. After 3 failed booking attempts a client will forfeit any amounts paid and must re-book at the current rate.
Travel & Mileage:
Any travel 30 miles outside of the 77004 area code is additional .40 -.50 cents per mile.
Flight travel expenses must be accommodated by client. This includes luggage, hotel accommodations, and transportation in designated location.
Photography Edits:
All edits (individual or group rates) have a 7-10 day turn around as soon as Proofs are received within 24 hours. 2 day rush orders are an additional $40.
Proofs are sent within 24 hours. Client have 7-10 days to make Edit selections. If edit selections are not received within this time frame your edits will be completed based on availability.
Clients may request adjustments and we will attempt to accommodate all request. Under no circumstances do we offer refunds for completed work or edited photos.
Edits Results may vary based on professional hair, makeup, and overall preparation for the shoot.
Videography Edits:
All video projects have a 7-14 day turn around. 2 day rush orders are available for an additional $40.
All RAW clips are available for purchase for an additional $75. Clients must provide storage drive (Online or Physical).
Clients may request adjustments and we will attempt to accommodate all request. Under no circumstances do we offer refunds for completed work or edited photos.
Clients have a max of 3 adjustments that may be made per video.
Edits Results may vary based on professional hair, makeup, and overall preparation for the shoot.